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FAQs

Placing an order

Q: How do I order?

A: You can order online and pay securely using Sage Pay or PayPal or phone,  or post your order to us. Payment by credit and debit cards only. Phone: 01364 73090. Post: Brume, 14 Brent Mill Business Park, South Brent. Devon. TQ10 9JT 

Q: How long will it take for my order to arrive?

A: Decorative stickers and window film by the metre are will be dispatched within 2 working days. Made to Measure window film is dispatched within 2-5 working days after we receive payment. Your goods will need to be signed for so please make sure that you give us a delivery address where someone will be in, or you will need to collect from your local postal depot.

Q: Do you deliver anywhere in the world?

A: We ship to anywhere. Shipping costs will be added at the checkout. Shipping costs are normally - Mainland UK £5.95, Europe £15.95, Rest of World £25.95.

Delivery Times and Charges

Q: How long will it take to receive my order ?

A: Decorative stickers and window film by the metre are will be dispatched within 2 working days. Made to Measure window film is dispatched within 2-5 working days after we receive payment. Your goods will need to be signed for so please make sure that you give us a delivery address where someone will be in, or you will need to collect from your local postal depot.

Q: What are your delivery charges ?

UK Mainland: £5.95 Europe: £15.95 Rest of World: £25.95

You may incur a higher charge if you request an express service.

Tell me more about Window Film by the Metre

Q: What kind of window is it suitable for?

A: Any window, providing it is glass, not Perspex, and the surface is smooth and clean.

Q: Can I see out?

A: The plain frosted film and the frosted decorative film give total privacy - you cannot see out and no-one can see in. The clear decorative and transparent film gives semi-privacy. You can see through the transparent and clear decorative film but not as clearly as clear glass. If you like the plain frosted film but would prefer to see out, you can have a wide range of contemporary designs cut into the film so that you are able to peep out. See our made to measure window film.

Tell me more about Decorative Stickers

Q: Where can I use the stickers?

A: Any flat clean stable surface but do not apply to newly painted surfaces. In general the stickers should remove easily with no harm to the surface they were applied to but due to variations in surface materials we cannot be held responsible for any damage incurred when using and removing .

Q: Are they easy to fit?

A: Very easy - by following simple directions you can give your room a very quick face lift.

Q: Are they easy to clean?

A: Yes, just use a damp, lint-free cloth, avoiding any abrasive materials.

Q: How do I remove them?

A: You simply peel them off, but they cannot be re-applied. In general the stickers should remove easily with no harm to the surface they were applied to but due to variations in surface materials we cannot be held responsible for any damage incurred when using and removing . Blackboard stickers have a very strong adhesive and may lift off a layer of paint on removal.

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